Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using penciled.fyi ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
2. Description of Service
penciled.fyi is a booking and scheduling platform that helps independent service providers manage their appointments. We provide tools for:
- Online appointment scheduling
- Calendar synchronization with Google Calendar
- Email notifications and reminders
- Client booking management
3. Account Registration
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Keep your account credentials secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. User Responsibilities
As a user of the Service, you agree to:
- Use the Service in compliance with all applicable laws and regulations
- Honor appointments made through the platform
- Communicate professionally with clients and other users
- Not use the Service for any illegal or unauthorized purpose
- Not interfere with or disrupt the Service or servers
5. Prohibited Uses
You may not use the Service to:
- Violate any laws, regulations, or third-party rights
- Send spam, unsolicited communications, or promotional material
- Impersonate another person or entity
- Collect or harvest user data without consent
- Transmit viruses, malware, or other harmful code
- Attempt to gain unauthorized access to our systems
- Engage in any activity that interferes with other users' experience
6. Service Availability
We strive to maintain high availability but cannot guarantee uninterrupted service. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by penciled.fyi and are protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service without express written permission.
8. User Content
You retain ownership of content you submit to the Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display that content solely for the purpose of providing the Service. You are responsible for ensuring you have the right to submit any content you provide.
9. Third-Party Services
The Service may integrate with third-party services (such as Google Calendar). Your use of these integrations is subject to the respective third party's terms of service. We are not responsible for the availability, accuracy, or content of third-party services.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PENCILED.FYI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless penciled.fyi and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:
- Violation of these Terms
- Conduct that we believe is harmful to other users or the Service
- Upon your request to delete your account
Upon termination, your right to use the Service will immediately cease. You may request deletion of your data in accordance with our Privacy Policy.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of the United States.
16. Dispute Resolution
Before filing a legal claim, you agree to attempt to resolve any dispute informally by contacting us. If a dispute cannot be resolved informally, you agree that any legal action shall be filed in the courts located in the United States, and you consent to the personal jurisdiction of such courts.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and penciled.fyi regarding your use of the Service and supersede any prior agreements.
19. Contact
For questions about these Terms, contact us at legal@penciled.fyi